Season 2, Episode 3: Perfecting Customer Communication

Bryan Lieber is the Vice President of Brand Management at AffiniPay, with over 15 years of experience in marketing, strategy, and business management roles. Bryan’s team works hand-in-hand with the marketing organization to build AffiniPay’s brands and maintain customer satisfaction through product marketing and communications.

McKay Allen is the Vice President of Marketing at Kenect. Kenect is a texting platform used by more than 5000 law firms across North America. Law firms use Kenect to communicate effectively with their clients via texting, generate online reviews with texting, collect payments with texting and even streamline intake and capture more leads.

McKay is a CLE-approved presenter in multiple states and has spoken at ABA events, ALA events, and more than 400 legal webinars and seminars during his career. McKay lives in Salt Lake City with his wife and 2 sons.

In this episode of Beyond the Payment, Keely Leonard sits down to talk with Bryan Lieber and McKay Allen about perfecting customer communication. Both Bryan and McKay have over 10 years of marketing and communications experience, which means they have plenty of great insight and advice to share. In this episode, you can expect to hear:

-Details about the LawPay + Kenect integration -Advice and recommendations about customer communications -Entertaining stories from McKay’s time as a news reporter

And more!

Learn more about Kenect here: Learn how to get started with Kenect and LawPay here:

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